WE DO NOT OFFER RETURNS OR EXCHANGES ON CUSTOM PRODUCTS
Returns & Refunds
Thank you for choosing to purchase our products. To be eligible for a refund, we require that you return the product within 30 calendar days of your original purchase date. Please note that you will be responsible for covering the shipping costs associated with the return.
In order for us to process your refund, the returned product must be in the same condition in which you received it and free from any damage. Once we receive and inspect the item, we will proceed with processing your refund. The funds will be returned to the original payment method used during the purchase. Please keep in mind that for credit card payments, it may take 5 to 10 business days for the refund to appear on your statement.
Please note that if the product is returned after the 30-day window has elapsed, or if it has been damaged in any way, you will not be eligible for a refund.
If you have any questions or require further assistance with the return process, please do not hesitate to contact our support team for instructions.
At our company, we offer our customers the choice between USPS Priority and UPS Ground shipping methods. Typically, these services deliver orders within 3-4 business days. Please note that our standard fulfillment time is also 4-5 business days.