{"product_id":"shipping-protection-1","title":"Package Protection","description":"\u003cp\u003e\u003cspan\u003ePackage Protection Terms\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePackage Protection\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eis an optional service offered at checkout to help address eligible issues involving\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003elost, damaged, or stolen packages during transit\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003ePackage Protection is\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003enot insurance\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eand does not guarantee a refund or replacement. Any resolution provided is subject to verification and eligibility requirements.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eCoverage Scope\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003ePackage Protection may apply to the following situations while the order is in transit:\u003c\/p\u003e\n\u003cp\u003e    •    Packages that are lost by the carrier\u003c\/p\u003e\n\u003cp\u003e    •    Packages that arrive damaged\u003c\/p\u003e\n\u003cp\u003e    •    Packages reported stolen after delivery\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eClaims Process\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e    •    Lost packages may be eligible for review after a reasonable carrier transit period has passed.\u003c\/p\u003e\n\u003cp\u003e    •    Packages marked as delivered but not received may require carrier verification before review.\u003c\/p\u003e\n\u003cp\u003e    •    Damage claims must include photo documentation and be submitted within a reasonable timeframe after delivery.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eExclusions\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003ePackage Protection does\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eapply to:\u003c\/p\u003e\n\u003cp\u003e    •    Orders with incorrect or incomplete shipping addresses provided at checkout\u003c\/p\u003e\n\u003cp\u003e    •    Delays caused by the carrier that do not result in loss or damage\u003c\/p\u003e\n\u003cp\u003e    •    Packages confirmed as delivered where eligibility requirements are not met\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eImportant Notes\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e    •    If Package Protection is\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003enot added\u003c\/span\u003e, The Mad Hatter Co. is\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003enot responsible\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003efor lost, stolen, or damaged packages once the order has been handed off to the carrier.\u003c\/p\u003e\n\u003cp\u003e    •    Package Protection fees are\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003enon-refundable\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eonce an order has shipped.\u003c\/p\u003e\n\u003cp\u003e    •    All claims are reviewed individually and outcomes are determined based on available verification.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThe Mad Hatter Co. reserves the right to modify or discontinue Package Protection at any time.\u003c\/p\u003e","brand":"The Mad Hatter Company","offers":[{"title":"Default Title","offer_id":51700890009881,"sku":"SK17651700890009881","price":5.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0270\/9713\/7254\/files\/package-protection-2454029.png?v=1776287760","url":"https:\/\/themadhatterco.net\/products\/shipping-protection-1","provider":"The Mad Hatter Company","version":"1.0","type":"link"}